Nara Bank Consumer Privacy Policy
 

Important Privacy Information for You, Our Consumer Customer: Please read this Privacy Policy carefully since it is intended to give you important information about how Nara Bank collects and uses the personal information we obtain about you.  This privacy notice applies to you (or to your legal representative) only if you are an individual who obtains or has obtained a financial product or service from Nara Bank that is to be used primarily for personal, family or household purposes.

At Nara Bank, we respect your privacy. We believe that respecting your privacy, along with protecting your financial assets, are two of our most important obligations to you.  This is why we are pleased to provide you with this privacy notice so that we can show you how we handle your personal information.

Personal information we collect
We collect non-public personal information about you from the following sources:

• Information we receive on applications or other forms from you;
• Information about your transactions and account experience with us, our affiliated companies, or others;
• Information we receive from a consumer credit reporting agency; and
• Information from other outside sources to verify the information you provided, such as your employment, credit or banking relationships, or property insurance coverage.

Why we collect the information
We request, collect and retain personal information about you to:

• help us to service your account and process your transactions.
• help us identify you and better protect your personal and financial information from access by unauthorized parties.
• better understand your financial needs so we can provide you with more meaningful financial products and services.
• help us design new products or improve the delivery of our services.
• comply with laws and regulations that govern us.

Information we share We do not share any nonpublic personal information about you with nonaffiliated third parties except as permitted or required by law, which may include servicing your account and/or processing a transaction. We utilize the opt-in system, in which we will not disclose personal information to third parties outside of the company without your prior consent. We also want to inform you that, under the federal Fair Credit Reporting Act, we are permitted to share your name, address and information about your transactions with us and about our experiences with you with our affiliate company. 

We also may share all the information we collect about you with nonaffiliated third parties that perform marketing services on our behalf.

How we safeguard your information We provide access to nonpublic personal information about you only to those bank employees and those service providers who need to know the information so that they can provide you with the services you requested. Our employees are expected to adhere to the Bank's Code of Ethics requiring them to keep all customer information confidential. Our service providers warrant that they will not disclose your personal information or use it in any manner other than the use for which they obtained your information. In addition, we maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Personal information on former customers If you close your account(s) with us or if you become an inactive customer; we will adhere to the privacy policies and practices described in this notice.

Visitors to Our Website. Visitors to our website agree, among other things, to comply with terms and conditions of any website policy that we place on our website and that may change from time to time. Visitors to our website remain anonymous, unless they register for a service or otherwise elect to disclose their identity to us. Although we do not collect personally identifying information about persons who simply visit our site, we do collect certain limited information about visitors, such as their IP address (a numeric address assigned automatically to computers when they access the Internet). We also may place "cookies" on a computer to track a visitor's use of our web site. A cookie is a piece of data that is stored on your hard drive. It takes up very little room on your system and helps us to customize our site and make its navigation easier for you. We sometimes use cookies to help estimate the number of visitors to our site and to determine which areas are the most popular. Unless you register with us for a service (such as our Online Banking service), the cookie does not provide us with any personally identifying information about you, such as your name or address.

Maintaining Accurate Information. We have procedures in place that help us to maintain your financial information in an accurate and up-to-date manner.  If you believe that your account information is inaccurate or incomplete, however, please contact us promptly so that we can investigate the error.

Minors We feel strongly about protecting the privacy of children and teenagers.  As such, we do not knowingly collect personally identifiable information from persons under the age of 18 through our web site.

Services and Advertisements by Third Parties. Third parties may offer services from time to time at our web site.  If you provide them with information, their use of that information will be subject to their privacy policy, if any, and will not be subject to this policy.  If you accept third party goods or services advertised at our web site, the third party may be able to identify that you have a relationship with us (e.g., if the offer was only made through our site).

Changes to this Policy We may add to, delete from, or change the terms of this Privacy Policy from time to time.

Please write us at
3731 Wilshire Boulevard Suite 1000
Los Angeles, CA 90010

or call us at
(213) 639-1700 (for California customers)
or
(212) 268-4111 (for New York customers)

if you need any additional information about our privacy practices.

Thank you for banking with Nara Bank.